Client Services Administrator
Taskmaster are currently recruiting for a Client services Administrator for our client based in Milton Keynes.
Duties:
- Operator's Licence compliance.
- Deputise when required.
- Driver engagement (de-brief and ad hoc meetings).
- Process and manage customer service request logs.
- Investigate service failures and action the appropriate corrective action.
- Action out of positions and update photos taken by drivers on the system.
- Liaise with Workshop, driver, and Operations regarding all defects.
- Process and manage the Overweight Vehicle Report.
- Manage Hazard & Near miss reports to successful resolution.
- Action disposal ticket entries.
- Tachograph download from vehicle(s).
- Full root cause investigation and follow up documented process for driver's infringements.
- Service failure investigation and remedial actions to correct.
- Disposal ticket investigation/audit.
- Vehicle defect reporting.
- Driver debrief daily audit.
- Driver's Hours infringements management,
- Workshop meeting.
- PPE management.
- Investigate and reduce vehicle misuse.
- Full wheel torque compliance.
- Contribute to improving Operational budget costs.
Pay Rate: £28,000PA
Hours: 08.30 - 17.30 Monday to Friday (1 hour unpaid lunch)
Please apply for details.
Taskmaster Resources LTD is acting as an Employment Business in relation to this vacancy.