Role
- Manage named customer accounts and support sales.
- Handle customer enquiries via phone and email.
- Coordinate quotations and order processing.
- Manage returns, credits, and sample requests.
- Work closely with internal teams and stakeholders.
- Provide backup support and adapt to changing needs.
Profile
The ideal candidate will be customer-focused, adaptable, and a strong problem solver, ready to manage accounts and support sales from day one. Flexibility and effective collaboration are key. Immediate availability is preferred. This role offers hybrid working options.
Company
Our client is a growing retail company seeking a proactive Customer Service Specialist to join them on an immediate 6-month contract. This role offers the chance to manage customer accounts and deliver excellent service in a fast-paced environment.
Rate
This Customer Service role offers a competitive hourly rate of £17-£19 PAYE (plus holiday pay), depending on experience. Please note: applicants must be based in the UK and willing to work 5 days a week in the office in in central London.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.