Job Description: Senior Property Manager and Inventory Manager
Location: Gloucester
Salary Range: Commensurate with experience Package Circa £35-38K
We are looking for a skilled Senior Property Management and Inventory Manager to join a leading estate agency. This role combines the duties of property management with inventory inspections, and it requires expert knowledge of tenancy deposit regulations, dispute and complaint handling.
Key Responsibilities:
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Property Management:
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Manage the day-to-day operations of a property portfolio, including maintenance, tenant queries, rent collection, and tenancy renewals.
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Handle tenant complaints and ensure swift resolution.
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Act as the point of contact between landlords and tenants, ensuring a high level of customer service.
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Oversee contractors and coordinate property repairs, inspections, and legal compliance.
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Tenancy Deposit & Dispute Management:
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Oversee the deposit process, including the protection of deposits in line with the Tenancy Deposit Scheme (TDS) and other relevant UK legislation.
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Manage end-of-tenancy deposit disputes, negotiating dilapidation claims and ensuring fair and compliant resolution.
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Prepare detailed documentation for deposit disputes, liaising with tenants and landlords to agree on deductions, and submitting cases to the appropriate dispute resolution services.
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Maintain up-to-date knowledge of Deposit Protection Rules, including the Housing Act 2004, and ensure all processes adhere to legal requirements.
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Inventory & Inspections:
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Conduct detailed property inventories at the start of tenancies ("makes"), mid-term inspections, and check-outs.
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Prepare comprehensive condition reports, documenting any damages or discrepancies for future reference.
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Advise landlords on potential maintenance issues and costs associated with property upkeep.
Skills & Experience:
- Essential Knowledge: Strong understanding of UK deposit regulations, especially under the Tenancy Deposit Scheme and Alternative Dispute Resolution (ADR) procedures.
- Previous experience in property management, with a background in inventory management.
- Expertise in tenancy agreements, deposit protection legislation, and dispute resolution.
- Excellent communication and negotiation skills for resolving disputes.
- High attention to detail when creating inventory reports and assessing dilapidation claims.
- Customer Centric attitude towards complain resolution
Contact Us:
If you would like to know more about this role, please contact Sally at ProFind Property Recruitment.
ProFind Property Recruitment is acting as a recruitment agency with regards to this position. By submitting your application, you consent to ProFind Property Recruitment processing and storing your data for the purposes of your job search. If you haven't heard from us within 48 working hours, please assume that your application hasn't been successful, but you're welcome to apply for future roles.