Your new role
- Operations Manager - 6 month FTC
- Location: Plymouth
- Salary: £53,000 - £56,000 per annum
- 37.5 hours working week between the hours of 07:30am - 17:00 pm Monday-Friday
The Operations Manager will be directly responsible for the management of a range of Soft Services and the direct management of 3 main subcontractors (CRL contract, security camera/parking contract and the nursery provider).
This is a challenging and busy role, offering the reward of personal achievement realised through drive and determination. The role is based at HM Naval Base Devonport and may require occasional travel within the Southwest.
The Operations Manager will be directly responsible to the Account Director (AD) for the efficient and effective management and operation of the Soft Services elements of the contract.
The Operations Manager will also deputise for and assist the Account Director with Hard Service elements of the contract, including management and oversight of lifecycle and capital projects as well as reactive & planned maintenance.
Responsibilities:
- Direct line management of the Grounds Management team and contract management of the 3 principal subcontractors.
- To act as the senior management representative on the contract for Soft Services and support the Account Director with Hard Services elements where necessary and deputise during periods of the AD absence.
- Ensure that the Hard & Soft service elements of the contract are coordinated and efficiently delivered through appropriate direction and guidance of the respective managers, technical operatives and supply chain partners.
- Accountability for the overall performance of the Soft Services element of the contract financially, operationally and from a QSHE perspective
- Responsible for ensuring that all Soft Services activity is carried out within the terms of the contract and issues having an effect on the life cycle/planned maintenance programme are noted and taken into account during the development of the forward programme.
- Develop management plans to ensure delivery of financial budget and target requirements for Soft Services
What you'll need to succeed
- A high degree of direction, self-reliance, assertiveness and the ability to hit the ground running.
- Strong planning, communication and people skills together with a "hands-on" approach, with the ability to lead a team.
- Excellent interpersonal, communications and presentation skills
- Ability to challenge positively and debate confidently
- Interprets business needs and champions decisive action to achieve the vision.
- Excellent stakeholder/client management skills, with the ability to quickly demonstrate an understanding of our business and our clients' business and the market dynamics in which we operate.
- Excellent negotiation skills, based on strong operational acumen
- 5 years work experience in the UK to obtain SC clearance.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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