Connect2Luton are excited to recruit a Senior Licensing Officer on behalf of Luton Borough Council.
Main purpose of position:
Provide high level advice, guidance and technical support for the Licensing Service including acting as first point of contact for those enquiries and applications from service users on licensing matters.
You will be responsible to:
- Deal with and progress a broad range of complex enquiries from a range of service users, from licence applicants the general public and all other service users. Refer matters as appropriate.
- Progress a caseload of applications in specialist areas of Licensing requiring close liaison with Senior Licensing Officers. This will include pre-application through to the provision of detailed and accurate information provided to deadlines for report preparation and decision making.
- Effectively maintain manual and computerised records including the operation of the Licensing data base, inputting, retrieving and manipulating data to provide accurate information in response to service requests. Ensure that data is available for planning, forecasting and compilation of reports, KPIs and statutory public registers.
- Liaise with external organisations to ensure that all pre-licensing or registration criteria are met and carry out inspections on licensed premises where required
- Investigate complaints and take appropriate action as required including issuing warnings, drafting reports for decision making and referring matters to Licensing Panel or Sub-Committee where applicable, preparing statements and conducting interviews under PACE, preparing standard reports for Licensing Panel or Sub-Committee and attending Licensing Panel or Sub-Committee and Court to give evidence if required.
- Provide administrative co-ordination and lecturing support on any other training programme operated by the Licensing Service.
Skills and Experience:
- Able to communicate and deal politely and tactfully, including in an interviewing capacity, with a wide range of people, in person and by telephone
- Able to read complex letters, and work procedures, write a range of letters and process applications
- Undertake investigative and basic project work within deadlines and targets
- Able to maintain accurate manual and computer based records
- Demonstrable knowledge of Licensing law and awareness of licensing enforcement procedures
- Knowledge of the Licensing Act 2003
- Knowledge of Hackney Carriage and Private Hire Licensing
- Training relevant to licensing inspections
- Able to undertake inspections on premises throughout the Borough
About Us
Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council.
Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years.
We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates.
Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.