- Hybrid working
- Up to £28,000
- Room for progression
A Property Manager will typically manage around 130 properties dealing with most aspects of the Residential Lettings and Management process including maintenance, renewals, property visits, processing invoices/service charge
demands, deposit disputes and credit control.
Our Property Managers are awarded the autonomy to manage their portfolio with key performance indicators (KPIs) used to gauge successes.
Our portfolio is split into two teams – north and south of the river Thames.
Responsibilities (but not limited to)
- Follow up and respond to all customer queries in a timely manner
- Build and foster relationships with tenants, landlords and suppliers
- Minimise void periods by monitoring expiring tenancies and negotiate rental renewals in line with market trends
- Constantly monitor and curtail any rental arrears
- Producing and updating AST agreements for renewals
- Organise check-out inventory inspections
- Booking and performing property inspections, producing comprehensive landlord reports, snagging and handover reports where necessary
- Understanding rental statements and identifying discrepancies
- Logging deposits with the DPS scheme, negotiating deposit deductions and processing via the platform
- Organise repair quotes and works as necessary, including new build defect issues
- Uploaded invoice for payments in a timely manner
- Use management software system in line with business operating requirements
- Encourage positive online company reviews, particularly Google Reviews
Requirements
- Minimum 12 months comparable experience
- Customer service is paramount
- Accuracy and attention to detail
- Be organised, able to prioritise, manage time efficiently and work to deadlines
- Relationship management with key-stakeholders
- Influencing and negotiation skills
- Ability to work both autonomously and collaborate with the team
- Enthusiastic, positive nature
- Apply outside-the-square approaches to daily problem solving
If this of interest, please apply today!