A leading global brand seeks an experienced and dynamic Supervisor of Order Management and Inside Sales. The role focuses on overseeing order processing, managing inside sales teams, and ensuring efficient operations that enhance customer satisfaction while driving revenue growth.
Client Details
Supervisor of Order Management and Inside Sales, Bracknell: The hiring company is a prominent manufacturer and supplier of innovative equipment. Recognised for its premium products, the company is committed to improving people's lifestyles through technology-driven solutions for both home and commercial use.
Description
Supervisor of Order Management and Inside Sales, Bracknell:
- Oversee daily order processing, ensuring accuracy and timely fulfilment.
- Lead the inside sales team to meet and exceed sales targets.
- Coordinate closely with logistics and supply chain teams for order tracking and management.
- Develop and implement strategies to optimise order processing work-flows.
- Manage customer relationships, handling escalations and ensuring high satisfaction.
- Provide ongoing training and support to the inside sales and order management teams.
- Analyse sales data to identify trends and improve performance.
- Prepare regular reports on sales activity, order management efficiency, and customer satisfaction metrics.
Profile
Supervisor of Order Management and Inside Sales, Bracknell:
- 5+ years of experience in order management or inside sales, preferably in a manufacturing industry.
- Proven leadership skills, with experience managing teams.
- Strong knowledge of ERP systems and order management software.
- Excellent communication and customer service abilities.
- Ability to work collaboratively with cross-functional teams, such as logistics and supply chain.
- Strong analytic skills to assess data and implement process improvements.
- Attention to detail and ability to multitask in a fast-paced environment.
- A results-driven mindset, with a focus on improving sales performance and operational efficiency.
Job Offer
Circa £40,000 - £50,000 plus excellent package