The Internal Communications and Employee Engagement Lead will set up and lead the strategic planning and execution of internal communications and employee engagement initiatives within the UK business. Role based in London, hybrid working.
Client Details
Our client is a distinguished player within the FMCG & Consumer sector. They are looking to hire a someone who can lead on the company's internal communications and employee engagement and experience. This role reports to the Chief People and Culture Officer and will form part of a lean but dynamic team in London.
Description
The Internal Communications and Employee Engagement Lead role will:
- Your primary focus will be to design, lead and drive our internal communications and engagement activities to foster a sense of belonging, purpose, and collective ambition across the UK.
- Strategically shaping internal communications and engagement to bring to life and ensure we deliver on our commercial goals.
- Strategic internal communications: Develop and execute a comprehensive internal communications strategy, annual plan and execution schedule aligned with our organisational purpose, ambition, and strategy.
- Identifying and targeting key internal audiences and channels for communication, as well as developing engaging content and seeking ways to continuously improve Collaborating with our Brand & Creative teams to create and deliver compelling content for internal channels and office spaces.
- Establishing metrics and drawing insights to improve the impact of communication efforts.
- All the while ensuring alignment with the global themes of communication, I&D and Employee Experience.
Employee Engagement Responsibilities:
- You will lead on all UK employee engagement activities such as proactive engagement survey management and affiliate action planning. Internal engagement survey management: You'll ensure that there is a clear understanding of timelines, content and expectations of each survey. This may include running company wide or team level information sessions. Taking us beyond annual engagement survey work (Pulse) and taking a view on all employee listening and survey activity across the UK.
- Working with multiple sources of data across the employee journey, both quantitative and qualitative, translating into validated insights for action plans.
- Leading and facilitating end to end action planning cycle, ensuring that top pain points are being addressed and progress is being measured.
- Leading projects with engagement/communication focus, to address local pain points and employee needs.
- Enabling leaders to drive a culture of employee listening and upskill them in working with engagement data and action planning
Profile
A successful Internal Communications and Employee Engagement Lead will have:
- A track record in developing and delivering internal communication strategies for a global workforce (including non-office-based/frontline employees), preferably at a corporate level in a large and matrixed global organisation.
- Experience in change communications is a must have.
- Adaptable to last-minute changes in a fast-paced environment.
- Skilled at setting appropriate measurement frameworks and metrics and using data to make informed decisions. * Extensive business partner experience, working with senior partners (up to the MD level) with an ability to influence and secure the confidence of others.
- Relationship building across all levels of the organisation and working collaboratively with many individuals and teams to gain their trust and support.
- Strong business and commercial awareness and cultural understanding and how to build an internal comms strategy to complement these.
- Critical thinking with excellent problem-solving skills to deal with complexity and ambiguity as well as having a meticulous attention to detail.
- Excellent written communication skills and able to translate complicated information into clear, concise language.
- Innovative thinking and generating compelling ideas that will engage our people.
- An excellent understanding of internal communication channels, including digital (such as social media, Teams, Teams Live, Viva Engage, email and intranets) on-site communications, and the tools and techniques to engage non-office based/frontline employees.
Job Offer
Attractive and competitive salary and benefits package