General Manager
Location: Suffolk
Salary: Circa £65k - £85k Base + Package
Role Overview
The General Manager will be responsible for overseeing the entire UK-wide distribution business, driving operational efficiencies, and fostering a culture of continuous improvement. The successful candidate will be instrumental in implementing a robust strategic sales and growth strategy while ensuring that the business remains a quality-focused and customer-centric organisation.
Responsibilities
- Provide strong leadership to the management team, ensuring alignment with the company's vision, values, and strategic goals.
- Oversee day-to-day operations, ensuring the smooth running of the UK-wide distribution network, including logistics, warehousing, and supply chain management.
- Foster a culture of continuous improvement, encouraging innovation, and driving operational efficiencies across all areas of the business.
- Develop and implement a robust strategic sales and growth plan, aimed at expanding market share, enhancing profitability, and driving long-term business success.
- Collaborate with the sales and marketing teams to identify new business opportunities, target markets, and customer segments.
- Monitor market trends and competitor activities to ensure the company remains competitive and responsive to industry changes.
- Drive operational excellence by implementing processes and systems that enhance productivity, reduce costs, and improve overall business performance.
- Utilise data and analytics to make informed decisions that optimise the efficiency and effectiveness of the distribution network.
- Ensure the company's resources are allocated effectively, maintaining a high level of service delivery across all regions.
- Maintain the companies commitment to quality and customer satisfaction by ensuring all products and services meet the highest standards.
- Work closely with the customer service and support teams to resolve issues, improve response times, and enhance the overall customer experience.
- Implement quality management practices that ensure continuous improvement and compliance with industry regulations and standards.
Experience
- Build, mentor, and develop a high-performing team, ensuring the right talent is in place to support the company's growth and operational goals.
- Lead by example, setting high standards for ethical behavior, integrity, and performance.
- Proven experience in a senior general management role within a UK-wide distribution or logistics business.
- Strong track record of successfully managing large-scale operations, with a focus on efficiency, process improvement, and cost management.
- Demonstrated ability to lead and inspire teams to achieve high levels of performance.
- Experience in developing and implementing strategic sales and growth plans that drive business success.
- Strong commercial acumen, with the ability to analyse market trends, identify opportunities, and make data-driven decisions.
- Ability to balance strategic vision with practical execution, ensuring plans are effectively implemented and deliver results.
- In-depth understanding of supply chain management, logistics, and distribution processes.
- Proven ability to drive operational efficiencies, implement process improvements, and optimise resource allocation.
- Ability to build and maintain strong relationships with customers, partners, and stakeholders.
Qualifications
- Bachelor's degree in Business Management or a related field
- Relevant professional certifications in management, logistics, or operations (e.g., CILT, APICS) are advantageous.