Service Care Solutions is assisting CTPHQ with the recruitment for this role. To apply or for more information, please contact Lewis Ashcroft at Service Care Solutions:
Email:
Phone:
Please note that Service Care Solutions is working closely with CTPHQ to ensure a smooth and efficient recruitment process. All applications and inquiries regarding this role should be directed to Service Care Solutions as they are handling the initial stages of recruitment on behalf of CTPHQ.
Business Change Manager (BCM) - Counter Terrorism Policing Headquarters (CTPHQ)
Job Summary:
The operational environment for the Counter Terrorism Policing Headquarters (CTPHQ) is dynamic and constantly evolving to respond to emerging threats. As a Business Change Manager (BCM) within the CTPHQ Change Pillar, you will play a critical role in ensuring that the CTP Network can adapt and thrive amidst these changes. You will be responsible for applying the Business Change framework, tools, and methodology to help the organisation understand, prepare for, adopt, and embed change, minimising disruption and maximising benefits.
Role Position within CTPHQ Change Pillar:
The Change Pillar manages the delivery of the Counter Terrorism (CT) Policing Change Portfolio to meet strategic objectives. The BCM will work within the Business Change Team, which provides change management support to programmes and projects within the CTP Change Portfolio and complex projects within the Technology Portfolio. BCMs are expected to operate at both programme and project levels and support Regional Change Managers (RCMs) across the CT Network.
Key Responsibilities:
- Support the Business Change Leads and Project/Programme Managers in delivering effective change management interventions.
- Utilise the business change framework, toolkit, templates, and approaches, contributing to continuous improvement.
- Create and update business change documents, including change impact and readiness assessments, stakeholder analysis, communication plans, and benefit realisation plans.
- Develop business change solutions to overcome barriers and ensure smooth programme/project delivery.
- Work closely with Regional Change Teams to build change management capabilities and ensure consistent use of tools and techniques.
- Collaborate with HR and Communications colleagues to manage the 'people impacts' of change.
- Engage with Business Design to ensure that design is deliverable and that the Change Network is involved in business assurance.
Essential Skills & Qualifications:
- Proven experience in business change management, including planning, managing, and implementing change.
- Strong communication, facilitation, and interpersonal skills.
- Experience in working within a complex, multi-stakeholder environment.
- Knowledge of CT Policing and relevant experience in government, security agencies, or policing.
- Minimum SC Clearance, with a willingness to undergo Developed Vetting (DV) if required.
- Prosci Practitioner (to be completed within the first 6 months, if not already held).
Desirable Qualifications:
- APMG Change Management: Practitioner
- Managing Successful Programmes: Foundation
- APMG Agile Change Agent