£21K/yr to £22K/yr
Preston, England
Permanent, Variable

Customer Service Officer

Posted by Brown & Brown (Europe).

Customer Service Officer

Location: Longridge

Package: Negotiable + Benefits

3XD have positions available for a Customer Service Officer - a great role for someone seeking a career in customer services. The role is full time and office based.

Based in the heart of the picturesque Ribble Valley, 3XD are an award winning Insurance Provider offering a range of general insurance products to customers through financial intermediaries.

About You:

  • A customer service environment is preferred,
  • Communication skills, including written and oral,
  • Ability to work on own initiative and as part of a team,
  • Ability to interact with colleagues and business contacts at all levels

The Day To Day:

  • Provide help and guidance to customers and financial intermediaries by telephone and email support.
  • Administration tasks, including processing new / renewal business on our Household, Landlords (Buy-to-Let), and Mortgage Payment Protection policies.
  • Contribute to the successful fulfilment of the company's long-term plans.
  • Perform additional or other duties not within the scope of the role.

The Rewards:

  • A negotiable basic salary, a benefits package that includes all the normal pieces (Pension, Holidays, DIS, Share Save) and access to a wider flexible benefits package once you've completed your probation
  • An adult working environment on a Monday to Friday basis with no shifts. Full support for ongoing development, with regular training and development available and funding available for professional qualifications.