Do you have previous/current air freight experience? Do you have a good understanding of dangerous goods within freight forwarding?
I am looking for an experienced Air Freight Operations Clerk to work for a repeat client close to Heathrow Airport, who specialises in in the transportation of hazardous goods and time-sensitive critical shipments. My client serves both domestic and international clients and prides themselves on providing exemplary customer service and maintaining a positive "above and beyond" attitude. This is a Monday-Friday position, working from 8am-5pm with a 1 hour lunch break.
Main Responsibilities:
- Manage agents and customers directly.
- Liaise with customers for all aspects of their shipments.
- Find solutions for highly regulated shipments via Air, as well as Road & Sea.
- Make export airline bookings with airlines.
- Track shipments and provide timely updates.
- Handle customer invoicing and creditor invoice processing.
- Assist with other related tasks as needed.
Key Requirements:
- Knowledge of Airfreight Operations with a Freight Forwarder.
- DG (Dangerous Goods) and/or ADR (European Agreement concerning the International Carriage of Dangerous Goods by Road) accreditation would be advantageous.
- Driving license and access to own vehicle.
- Computer literacy in MS Office, as well as Sequoia or other freight system
- Strong communication skills.
- Attention to detail and ability to work independently and within a team environment.
Benefits & Package:
- Salary of £28,000-£33,000 per annum
- Generous multi-commission structure
- Mileage/car allowance
- Staff parking on site
- Company pension scheme
- 20 days holiday + bank holidays
- Occasional national travel opportunities