This role requires a Housing Officer who can provide comprehensive housing management services to tenants. The right candidate will have a can-do attitude, be able to manage a demanding workload and have excellent customer service skills.
Client Details
This company is a reputable not-for-profit housing association in the UK with a team of over 500 dedicated staff. They work tirelessly to provide homes and services that contribute to the well-being of local communities across Manchester.
Description
- Manage a portfolio of properties, ensuring that all aspects of housing management are carried out effectively.
- Provide advice and support to tenants on housing issues.
- Carry out home visits and inspections as required.
- Work closely with other departments and external agencies to provide a seamless service to tenants.
- Maintain accurate records and reports.
- Ensure that all policies and procedures are adhered to.
- Handle any rent arrears promptly and professionally.
- Work as part of a team to deliver a high-quality service.
Profile
A successful Housing Officer should have:
- A background in housing or property management.
- Excellent customer service and communication skills.
- Strong organisational skills and the ability to prioritise workload.
- Knowledge of housing legislation and regulations.
- A proactive approach and problem-solving skills.
Job Offer
- A competitive hourly rate of between £18 and £22.
- The opportunity to make a real difference in the community.
- A supportive and collaborative working environment.
- The chance to work with a dedicated and passionate team.
- A role in the not-for-profit and charities sector in Manchester.
We encourage all who meet the criteria to apply for this exciting opportunity in the property department.