Reed Technology is delighted to be working with a prestigious Scottish organisation as they look to bring on board a CRM Programme Lead to support a major transformation initiative.
This is a fantastic contract (initially 8-month contract - Inside IR35) opportunity for a senior business change leader to play a key role in the successful delivery of a new CRM platform, ensuring business readiness and long-term value from the implementation.
Day-to-day of the role:
- Lead the CRM programme in partnership with a leading SI, ensuring alignment with business goals and stakeholder expectations.
- Drive transformational change across the organisation, embedding new ways of working and ensuring business readiness.
- Manage multiple workstreams, ensuring effective planning, coordination, and delivery across all phases of the programme.
- Engage with C-suite stakeholders and navigate complex business dynamics to ensure programme success.
- Oversee programme governance, risk management, and reporting to ensure transparency and control.
- Act as a key liaison between internal teams and the SI partner, fostering a collaborative and outcome-focused environment.
Required Skills & Qualifications:
- Proven experience in similar roles.
- Strong background in programme governance, risk management, and strategic planning.
- Demonstrated ability to manage complex stakeholder relationships, including at C-suite level.
- Hands-on experience with D365 CRM deployments via SI partners.
- Sector experience in Utilities, Services, or Retail is highly desirable.
- Consultancy background or experience in client-facing delivery roles is a strong advantage.
Benefits:
- Initial 8-month contract with potential for extension.
- Opportunity to work with a high-profile Scottish organisation on a business-critical transformation.
- Daily rate up to £800 per day (Inside IR35).
- On-site working model.