CRM Senior Account Manager
£42,000 per annum
3 month fixed term contract
My client is a leading network agency looking for a CRM Senior Account Manager to work on one of their leading finance clients
The Role
- Gain a deep understanding of the client's business and communication strategies to challenge briefs and improve our work quality.
- Collaborate with clients and colleagues on resource planning, ensuring project capacity and assisting with task prioritization.
- Manage campaign processes, including timeline creation, brief development, media collaboration, creative reviews, approvals, and production management.
- Handle production budgets, final asset delivery, third-party coordination, and publish assets to NatWest's system for future use.
- Focus primarily on digital channels with expertise in Email CRM, social media (paid and organic), and digital display.
You
- Email CRM Expertise: Proven track record in developing and executing email CRM strategies, including segmentation, personalization, and automation, with proficiency in tools like Stensul and PEGA.
- Data-Driven & Agile: Strong understanding of data segmentation, trigger-led campaigns, Agile methodologies, and experience in financial services.
- Communication & Leadership: Confident in client handling, influencing senior stakeholders, and having difficult conversations; strong verbal and written skills.
- Problem-Solving & Ownership: Proactive, self-motivated, and eager for ownership with a desire to drive results and champion creative solutions.
- Team-Oriented & Detail-Focused: Passionate about guiding teams, building relationships, and ensuring high-quality, precise content in line with business outcomes.
***PLEASE NOTE, YOU MUST HAVE THE RIGHT TO WORK IN THE UK IN ORDER TO BE CONSIDERED FOR THIS JOB***
APPLY
You can apply for this role of Senior Account Manager now by sending me your CV. Do not forget to register as a candidate too.
Maeve Kerr
Consultant
Sphere Digital Recruitment is acting as an Employment Business in relation to this vacancy.