Housing Officer
Ongoing temporary
Sunderland
Sellick partnership are currently assisting in the recruitment of an Housing officer to join a reputable social housing organisation based in Sunderland.
The Housing Officer will be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. This involves working closely with the allocations and letting team to onboard new tenants, working with customers to set up payment plans if they fall into arrears, managing anti-social behaviour and resolving customer complaints effectively.
Duties of Housing Officer:
- Neighbourhood and tenancy management
- Anti-social behaviour
- Allocations and lettings
- Empty property management, customer viewings and welcome visits
- Income management
- Customer involvement, empowerment, and inclusion
- Tenant liaison and support
Requirements of the Housing officer:
- Experience in a similar housing officer/housing partner position previously
- Previous customer service experience, managing complex cases and working with vulnerable people ideally in a housing context.
- Full UK drivers license (Essential)
If you are interested in the Housing Officer role, please contact Nyari Breslin at Sellick partnership Derby.
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.