FLEET ADMINISTRATOR
Are you looking for a career with an employer who values their team? One who has a supportive network of colleagues? A company that's on an incredible journey? One that's been named Leasing Company of the Year, and awarded 'Large Business of the Year' at the Yorkshire Post's Excellence in Business Awards? Then you're in the right place!
We are the UK's top independent leasing, fleet management, and vehicle outsourcing business, and we're thrilled to offer incredible opportunities for Fleet Administrators to come aboard our expanding HGV division at Zenith.
Based at our state-of-the-art Kirkstall Forge head office, conveniently located just 6 minutes away from Leeds city centre, this role is as diverse as it is rewarding, with a strong focus on customer service and the chance to build connections with a variety of internal and external partners. As a key player in ensuring that our wide-ranging client base receives repairs and services within set deadlines, and in meticulously reporting activities to the wider business, your contribution will be instrumental in driving our success.
We're offering a competitive salary package of £22,672, along with a range of fantastic perks. From private healthcare post probation to a £1,400 annual bonus, first-class onsite facilities, and free car parking, we've got you covered. Join our supportive, positive, and values-driven team and thrive in a modern working environment with a great company culture!
To excel in this role, you'll need to be a self-starter who can thrive under pressure, work well in a team, and deliver first class service. Strong communication skills, attention to detail, IT proficiency, and excellent organization are all essential. Don't miss out on this amazing opportunity to grow and succeed with us! Apply now and let's build a bright future together.
So, what will you be doing?
- Liaising with repair agents on various maintenance issues and updating our systems with detailed and accurate information
- Drive seamless operations by ensuring the accurate and timely entry of job information and keeping customers informed every step of the way
- Ensure customer satisfaction by tracking the resolution of breakdowns or emergency defects, keeping customers informed throughout. Handle and resolve customer, supplier, or internal issues efficiently, escalating where needed to achieve swift resolutions.
- Uphold service contract obligations and operational requirements, reacting swiftly and appropriately to meet customer needs.
- Keeping accurate paper and electronic records, accurately capturing information from emails or calls and updating job notes
The good stuff...benefits!
- Salary up to £24,211.20
- Company Bonus on top of salary
- Agile working / Hybrid working after successful probation period.
- 24 days holiday, which increases with length of employment
- Your birthday off!
- A great pension contribution by Zenith (6.25%)
- Private Medical Insurance as standard
- Life Cover
- Access to our own Zenith GP? - on site and virtual for self and immediate family
- Massages? on site
- Zenith AA breakdown cover?
- Excellent referral scheme if you recommend a friend to us
- Sports and Social club - Company/Team activities
- Free parking
- Onsite bistro
- Equality, Diversity & Inclusion networks
- Perks at Work - save money on everyday essentials with access to shopping discounts
Flexible Benefits include
- Buy / Sell Holidays
- Critical Illness cover
- Dental Cove?r
- Cash Plan
- Cycle to Work Scheme?
- Tech scheme ?
- Season ticket loans
So, if you want to be part of a great team, in a busy, profitable, growing company, then what are you waiting for? We can't wait to hear from you!