Role: French Speaking Customer Service Executive
Industry: IT
Location: Hook, Hampshire
Salary: £30,000-£35,000
Office Angels have teamed up with a forward thinking, dynamic client who are in the IT industry, are looking to recruit a French Customer services Executive. T. You will join an established team of individuals who are hardworking, have excellent communication skills as well as enjoying developing within this company and sector.
The day to day duties in your new job...
First Point of contact for already existing or potential Customers in the B2B area
Written and phone correspondence with Customers and external partners
Interface between customers and Logistics, Supply Chain, Product Management
Operating comparing the KPI Service Levels
Continuous Improvement of the Customer Service Processes
Data Maintenance in ERP and CRM Systems
Complaint Management
Experience in Customer Service or Supply Chain Logistics would be an advantage
MS Office and SAP Experience
Experience in CRM Systems like Salesforce.com
Good Communication Skills
Team player
English (French and German is a plus)
Benefits:
- Career progression
- Pension scheme
- Health scheme
- Strong training programme
Next steps...
Apply today with your up to date CV as well as emailing it directly to . Our client is able to interview ASAP for a quick turnaround - so don't miss out!!
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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