Broker Sales Support Advisor
VW Manchester Vans
Salary £26,520pa
Our Corporate Fleet Sales Team at our VW Manchester Vans Centre have an exciting opportunity for an experienced Sales Administrator to join their extremely successful team. This is a fantastic opportunity to join not only a great team of people but a company that will support you personally and professionally throughout your career.
This role involves being responsible for the tasks and activities of our Fleet Sales Team to ensure a vehicle is ready for delivery or collection to meet the service level agreements set by our National, Broker and Local Business accounts and meeting Inchcape and OEM compliance standards.
We are looking for someone who thrives working within a team and a fast paced environment, who has excellent administration stills and great attention to detail.
What we can offer you
- 33 days' annual leave, including bank holidays (pro rata)
- The opportunity to buy additional holiday
- Retail discounts that save you money every day
- Gym discounts, cash healthcare plans, and a cycle-to-work scheme
- Car discounts for new and used purchases and servicing
- Flexible pension scheme and Sharesave scheme to grow your savings
- Family-friendly policies that help you spend more time with the people that matter
- A wellbeing programme to support you and your family
- Ongoing recognition from your peers and leadership team
- A community volunteering day
What you'll do day to day
- Take full ownership of the preparation and onward delivery of the fleet vehicles to our customers.
- Thoroughly check vehicle specification prior to delivery ensuring the vehicle ordered matches the customer requirement.
- Order delivery Packs and advise customer when the vehicle is enroute to site.
- Book PDI with the Service department
- Ensure that all documentation is in place prior to arranging delivery.
- Ensure correct information is used in order to register cars correctly.
- Quoting support for our Broker network when required
- To upload finance documents and order forms into fleetbase and complete the relevant compliance checks
- Offer vehicle for delivery on arrival, chase delivery confirmation with the customer, always looking to reduce the length of time that a vehicle is on site.
- Complete internal paperwork and update systems accurately and with excellent attention to detail.
- Be part of an environment in which you can thrive alongside your team to generate revenue
Helpful skills and qualifications
Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you.
Sales Administration experience
Experience of using multiple I.T systems
Experience if interacting with internal/external customers and delivering exceptional customer service
Highly organised, great attention to detail.
Able to work under pressure and to tight time schedules.
Who we are
Inchcape is a global automotive group that sells, services, and repairs the world's best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz.
But you don't need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. That's why we believe Inchcape is for everyone.