We are looking for a Customer Service Advisor for a small but ambitious business in Bristol. Working Monday to Friday (working 8.30am - 6pm), the role will be 100% office based and offers the chance to join a fun, friendly and busy business and be part of the company's next stage of growth.
The role
Reporting into the Managing Director with a dotted line into the Office Manager duties will include:
- Greeting and welcoming customers in a professional and friendly manner
- Answering and directing phone calls, taking messages as required
- Diary scheduling and booking appointments
- Ordering supplies as required.
- Providing general administrative support including data entry tasks and maintaining accurate records
- Sorting and distributing incoming mail and preparing outgoing mail or packages.
- Assisting with basic bookkeeping such as invoicing and expense tracking
- Maintaining office supplies inventory and ordering as needed
The person
- Have previous customer service/administration/receptionist experience
- Motor trade experience would be beneficial but is not essential
- Friendly telephone manner and excellent customer service skills
- Strong admin and organisational skills
- IT literate
- Good attention to detail
- Able to multi task
Salary
£22,000 - £25,000 plus 28 days holiday (including bank holidays), Monday to Friday (NO SATURDAY WORKING) - 8.30am - 6pm, pension, discounted car servicing for individual and friends and family.
Location
Bristol