Key Responsibilities:
- Define available warehouse stock and agreed client sales forecast and create manufacturing demand figure.
- Maintaining supply prices
- Completing new supplier/customer forms
- Liaise with manufacturer to ensure product is being made in the clients agreed timeline.
- Produce a recommended manufacturing schedule for agreement with the client.
- Producing weekly production plans and material requirements agreed with the manufacturer.
- Producing and sending forecast to manufacturer
- Advising the client on what needs to be ordered and by when.
- Monitoring delivery, availability, and stock levels of raw materials in line with the production plan and resolving any issues.
- Maintain an effective relationship with clients and suppliers, including providing clients with feedback on supplier performance.
- Continuously monitor best before dates, always communicating to the client
- Weekly reporting
- Responsible for understanding and communicating new processes internally when a new manufacturer comes onboard.
- Billing materials - responsible for understanding what they are for each client and ensuring that they are accurately documented in the system.
- Costings - Responsible for ensuring that these are accurately documented on the system.
- Taking the ownership of any product recalls - liaising with the client, warehouse, customers, and internal communications
- Month end stock reconciliation and adjustments
- Ensure the client, coordinator, analyst, and CRM are kept up to date with current stock/out of stock/new stock coming in.
- Responsible for setting up new suppliers.
- Managing any critical issues which occur ensuring communication with the client and internal communications are always met.
- Building relationships with suppliers' manufacturers, 3PL
- Processes and Procedures - to continuously review, identify and implement improvements always communicating to the relevant departments.
- Ensure the Supply Plan is always updated.
- When a new manufacturer comes on board - responsible for ensuring we know and understand the new processes which the factory needs to follow.
- Mentoring and supporting Operations Analyst
Core Competencies:
- Attention to detail.
- Ability to work to deadlines.
- Manage conflicting priorities.
- Effective communication - internally and externally
- Ability to interface at all levels.
- Supportive of colleagues
- Commitment to the delivery of customer service excellence
- Reliable
- IT literate
Experience and Skill Requirements:
- Good literacy and numeracy skills (equivalent to GCSE 5+in English and Maths)
- Experience of using MS Excel in an Operations role.
- Experience working in an Operations role.
- Relevant experience of a similar role covering most of the same areas
- Proficient in the use of inventory and accounting software, preferably SOS, Unleashed, QuickBooks, Xero, and Sage
- Proficient in using MS Excel
- Proactive
- Good at building supplier relationships
Debbie Burbage Recruitment is committed to equal opportunities and diversity. Candidates with equivalent qualifications and more or less experience can apply. We are a member of the Recruitment and Employment Confederation (REC) and are acting as an Employment Agency in relation to this vacancy.
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