As one of the fastest-growing Colleges in the UK, delivering courses from entry level right up to Masters degrees, Weston College is an inspiring place to work. Why not join us as an IT Support Technician?
This is a full-time role, working 37 hours per week.
Whilst our IT Department are based at our Knightstone Campus, you will be required to travel to other sites to provide support, therefore a full driving licence is essential.
Day to day of the role
- Provide 1st and 2nd line IT support both remote and face to face when needed across all sites.
- Lead by example by strictly following all IT security best practices to show and support all staff.
- End user account creation and management.
- Updating and management of end user device assets and rollout of hardware replacements.
Required skills and qualifications
- Appropriate level 3 and above technical qualifications.
- 2 years' experience of providing excellent customer service and IT 1st/2nd line support within a technical IT related role.
- Experience of administering user accounts via Active directory and Microsoft 365 admin center.
- Excellent knowledge of Microsoft operating systems and Microsoft Office products.
Benefits
- Generous holiday entitlement
- 2-week Christmas closure
- Potential for hybrid working opportunities
- Dedicated staff welfare officer and wellbeing champions
- Generous pension scheme
- Local and national staff discounts
- Free parking across sites
- Various staff committees including Equality, Diversity and Inclusion, Autism and Menopause
- Focus on staff wellbeing
- Wellbeing@weston hub
- Eye care including free eye test and a contribution towards glasses
- Annual staff conference with guest speakers
- Employee assistance programme - available 24/7, 365 days a year
- Training and development opportunities with a focus on progression
Weston College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment
Please be aware that Weston College reserves the right to close this vacancy early should sufficient applications be received.
Due to the volume of recruitment, we are unable to offer feedback to any unsuccessful candidates.
We reserve the right to expire vacancies prior to the advertised closing date if a sufficient number of applications have been received.