Location: The Commercial Director can choose to operate from either the Manchester, Liverpool or Wigan office.
Salary: £70-102,000 + bonus + car allowance + corporate benefits
The Company
Mediline Supported Living is a leading provider of supported living services, dedicated to offering high-quality care and support to individuals with a range of needs, including physical disabilities, learning disabilities, and mental health conditions. Our mission is to promote independence and improve the quality of life for the people we support through tailored support plans and a compassionate approach.
Mediline Supported Living is owned by Birch Faraday Capital, a boutique private equity fund and advisory firm focused on acquiring and growing outstanding businesses with a remarkable reputation for high-quality service and product delivery.
The Role
Reporting directly to both the MD and owner, the Commercial Director will play a pivotal role in shaping and driving the business strategy to achieve commercial success. This role involves overseeing all commercial activities, with a strong focus on generating new business opportunities. This includes leading the tender process, establishing relationships with new local authorities, sourcing and evaluating new acquisition opportunities, increasing capacity through partnerships with housing associations, and developing new service lines and satellite offices. The ideal candidate will have a strong background in the supported living or healthcare sector, with a proven track record in driving growth and profitability.
Key Responsibilities
- Lead the tendering process for new contracts and renewals
- Establish and maintain relationships with key stakeholders, including local authorities, healthcare providers, and potential partners
- Proactively seek and secure new partnerships with housing associations, social landlords, property investors and developers to increase the company's capacity and service offerings.
- Develop and execute a long-term strategic commercial plan.
- Develop and oversee the implementation of marketing campaigns and sales strategies.
- Originate new acquisition opportunities across supported living, homecare, domiciliary care and the wider healthcare sector.
Candidate Profile
Candidates should poessess the following skills and experience:
- Strong strategic and analytical skills.
- Excellent leadership and team management abilities.
- Outstanding communication and interpersonal skills.
- In-depth knowledge of market analysis and business development.
- Financial acumen and experience in budget management.
- Ability to build and maintain effective relationships with stakeholders at all levels.
- Expertise in leading tender processes and securing new business contracts.
- Thorough understanding of regulatory and compliance issues within the supported living sector.
- Proficiency in tracking and analysing key KPIs and other essential data.
- Ability to monitor and improve service delivery from both financial and quality of care perspectives.
- Experience in developing and rolling out new service lines and satellite offices.
- Competence in risk assessment for new bids and operational process improvement.
- Experience in market research and developing strategies for customer retention.
Personal Attributes
- Results-driven with a proactive approach.
- High level of integrity and professionalism.
- Adaptable and resilient, able to thrive in a fast-paced environment.
- Passionate about delivering high-quality supported living services.