£20/hr to £22/hr
London, England
Temporary, Variable

Licensing Support Officer

Posted by Ackerman Pierce.

Looking for a dynamic role where you can be at the forefront of supporting tenants and landlords while ensuring property compliance? Join our team as a Licensing Support Specialist!

In this role, you'll collaborate closely with a team dedicated to delivering top-notch licensing support services. From providing expert advice to tenants and landlords to maintaining accurate database records, you'll play a vital role in ensuring our services are efficient, effective, and customer-friendly.

Experience required:

  • Working in a high pressured fast paced environment
  • Significant experience of using databases to accurately record information
  • Working to tight timescales
  • Working in an enforcement service
  • Dealing with difficult potentially aggressive customers

Skills:

  • High level of accuracy and attention to detail
  • Good interpersonal skills with an ability to deal with potential conflict with difficult customers, explaining complex issues
  • Good customer service skills with the ability to liaise with customers via telephone or through written correspondence in a helpful, professional manner
  • A flexible approach to working practices and the ability to work under pressure
  • A high degree of motivation

If you have the desired skills and experience, then please apply today!

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