This is a super exciting opportunity for a bright and confident individual who is looking to join a friendly and highly respected organisation.
As a Client Relationship Executive, you will help to support in person work events, contribute towards winning new clients for the firm, and have a good understanding of client relationships.
Client Details
My client, who are based in Botley, are looking to recruit a Client Relationship Executive to join their sociable and close-knit working environment.
They are a reputable and highly respected law firm who offer exceptional career progression opportunities - they are a leading organisation within their field!
Description
Key responsibilities of the Client Relationship Executive include:
- Managing the execution of projects from start to finish. This role will be a critical member of the team, working both within the fee earning departments, as well as regularly collaborating with teams across the wider Business Development Department.
- Work with other departments in the production of pitch documents and PowerPoint presentations, marketing material (including brochures and client briefings) and other client communications. This role will be responsible for managing design and content, through to producing final documentation for approval.
- Manage event planning. This role will be responsible for creating the invitation, finalising the invitation list, to on-the-ground support at the event, and all follow-up communications.
- Ensuring that data remains as up-to-date as possible and ensuring the systems are used effectively to support a range of BD-related events and initiatives.
- Preparation of documentation for business development meetings including agendas, emails, business development schedules, and other documents.
- Supporting the BD team in implementing business development activities including planning, organisation, and project management of a wide range of client-focused events and digital sessions and effective follow-up activity. To include liaising with other service functions to arrange any support for events.
- Contribute to the maintenance of the internet and intranet to ensure business development content for your departments is appropriate and up to date.
- Work collaboratively with all members of the BD team. Bring a "can do" and positive attitude to the role.
- Demonstrate an agile approach to work, flexing your style to be able to provide support on a range of activities to the members of the team as and when needed.
- Share best practices and regional market intelligence with the team.
- Utilise social media and other digital platforms to enhance visibility and engagement with target audiences.
- Conduct market research to identify trends for new business opportunities.
- Enhance the reputation of the BD team within the firm for its professionalism and for the strategic and distinctive value it provides.
Profile
The successful Client Relationship Executive will:
- Ideally have prior experience in a business development/sales position
- Client facing experience is highly desirable
- Experience working within the legal industry or business/professional services is highly desirable, but not essential
- Previous experience in marketing/events would definitely be considered
- Good PowerPoint and Word skills, and shows strong willingness to develop tech skills
- Excellent written skills
- Highly organised, with the ability to multitask
- Excellent time management skills with the ability to work to deadlines and stay calm under pressure
- Demonstrates a positive can-do attitude and shows initiative to support the team
- Proactive and self-sufficient with the ability to take ownership
- Personable and confident, able to build relationships with clients
- A team player who is collaborative and self-motivated
- Good attention to detail with the ability to multi-task
- Ability to communicate effectively with people at all levels
Job Offer
Benefits include:
- Competitive salary
- Annual bonus
- Generous annual leave package
- Great career progression opportunities
- Working for an expanding company
- Full training and mentoring provided
- Amazing work incentives
- Hybrid working
- Access to many other excellent perks, discounts and benefits