The purpose of this role is to effectively manage the end-to-end recruitment and resourcing process for this global banking and Investment group
The job holder will support workforce planning, promote diversity, and ensure compliance with employment and immigration laws, ultimately contributing to the Bank's operational success and growth. The job holder will share responsibilities with the HR administrator and contribute to employee onboarding/offboarding administration and probationary management, ensuring that key person risk is avoided. Key Responsibilities Recruitment and resourcing:
- Manage agency vendor relationships to ensure quality of service, and T&Cs in place prior for all engagements/introductions.
- Suggest new strategies to attract talent, investigating new sources and preparing proposals - with a focus on promoting diversity and inclusion.
- Working with hiring managers, agencies and candidates (including direct recruitment) to ensure the candidate experience promotes reputation with quality feedback, ensuring a high degree of mutual expectation and understanding of each role.
- Under supervision, negotiate job offers to get the best deal and to manage joint candidate and hiring team expectations.
- Instigate market searches, plus initial CV screening assessment of fit to role. • Conduct role benchmarking (with assistance from Compensation and Benefits Manager) for internal headcount "permission to recruit" (PTR) process.
- Undertake selection interviewing (competency based) at final interview stages with due regard to equal opportunities, GDPR compliance, etc.
- Share duties and cover for HR administrator in recruitment administration, e.g. interview bookings, CV sharing, feedback gathering etc.
- Ensure that initial Right to Work (RTW) checks are completed before candidates' applications are accepted to ensure compliance with employer's legal obligation to prevent illegal working.
- Address and resolve issues related to candidates' documentation and right to work status.
- Ensure all contract hiring is done within IR35 rules.
- Manage temporary contracts and extensions/terminations.
- Support any ad hoc resourcing requests, such as trainees, internships or work placements if these arise. Vetting:
- Liaise between the vetting agent and prospective/existing employees to ensure that vetting, including digital Right to Work (RTW) checks, are completed within required timescales and that sufficient evidence is obtained for staff's Certification and/ or Regulatory approval purposes. • Regular monitoring of Vetting agency's output to ensure compliance and regulatory standards are met. • Review new and existing staff vetting reports investigating issues, conflicts of interests and escalate issues to Line Manager.
- Keeping up to date with regulatory changes in legislation that affect the RTW and compliance with Regulator's requirements. Coaching and Support
- Support Line Managers with job definition and role structuring, through understanding of the business, questioning and challenging job requirements and skill/competency expectations. • Coach and train hiring managers on effective interview techniques, avoiding bias and discrimination and the recruitment process.
- Provide ongoing support and guidance to hiring/line managers throughout the hiring and onboarding process.
- Develop competency-based interview techniques to produce interview questionnaires and guides to hiring managers, and, when needed, conduct CV screening training sessions. Reporting and Administration
- Ensure headcount is approved and reported to Head Office/ General Manager at each stage of candidate hiring, including staff movements (extensions, conversions to permanent staff etc.) and there is documentary evidence saved appropriately for the audit trail.
Ensure accurate and up-to-date records of all recruitment and onboarding activities, e.g. recruitment tracker, OneNote, Joiner-Mover-Leaver (JML) etc. • Generate and analyse recruitment related KPIs and provide regular reports on them (May/November). • Prepare payment instructions, and manage recruitment related invoices and monthly billing for temporary staff. Produce rolling estimates of recruitment spend for departmental budgeting process (recruitment fees + vetting costs). • Contribute ideas to improve recruitment and onboarding processes to enhance efficiency and effectiveness. Look for ways to enhance process automation where possible.
- Manage new hires' mandatory training completion on the internal training portal, this includes registering employees, monitoring completion of training assigned, giving access to the full training catalogue.
- Conduct HR induction for new local staff, addressing matters arising and ensuring that new joiners have a good experience. Support the "Right to work" process managed by the HR Administrator.
- Conduct exit interviews to gather insights and identify areas for improvement in the recruitment and onboarding process. Any organisational concerns and/or learning points to be documented in the summary report.
Academic and Professional qualifications:
• Bachelor's degree in Human Resources, Business Administration or related field.
• May have CIPD certification or qualifications relating to recruitment and selection.
Required Skills:
• Minimum of 2 years' experience in recruitment, either in-house or agency from within the regulated financial services sector is essential .
• Ability to manage multiple recruitments and conflicting priorities effectively.
• Good interpersonal skills able to understand needs, evaluate situations and provide creative ideas and solutions.
• Skilled interviewer, with knowledge of competency based interviewing techniques as well as other key selection methods.
• Proficiency in Word, Excel, Adobe Acrobat, Outlook, Access (desirable) etc. with ability to update and maintain spreadsheets, format documents, send personalised emails (mail merging).