£300/day to £350/day
London, England
Contract, Variable

Operations Researcher

Posted by Harnham - Data & Analytics Recruitment.

Job Title: Senior Research Executive
Location: Remote (UK-based)
Working Pattern: 4 or 5 days per week
Contract Length: 4 months
Day Rate: £300-£350 per day

**About the Role

Our client is ooking for a Senior Research Executive to support the rollout of a new digital product launching in the UK and expanding into new international markets. This is a fast-paced, fixed-deadline project central to UX research and data analytics.

**Key Responsibilities

  • CSAT Survey Execution (via Qualtrics):

  • Program and manage app-intercept surveys in collaboration with the product team

  • Support beta testing and rollout across multiple markets

  • Coordinate translations and research ops (critical priority)

  • Handle end-to-end survey operations including localisation and legal compliance

  • Research Coordination:

  • Communicate with key stakeholders across markets

  • Ensure intercepts and translations are fully functioning

  • Support evaluation of external research agencies and feasibility of off-the-shelf solutions

**Must-Have Skills

  • Strong hands-on experience with Qualtrics
  • Operational Researcher Experience
  • Proven research operations capabilities
  • Exceptional coordination and stakeholder management

**Nice-to-Have

  • UX research
  • Experience in multi-market digital product launches
  • Familiarity with CSAT or survey setup across markets

**Team You'll Work With

  • Lead UX Researcher
  • Data Analyst
  • Head of Digital
  • Product Team
  • One rep per target market

**What Sets an Excellent Candidate Apart

  • Has led similar CSAT or intercept-based survey projects
  • Comes from a UX-focused research environment rather than traditional market research
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