Travel Consultant Bognor Regis - £25,000 - £25,500 - Permanent - Office based - 40 hrs
Hours 8.30am-5.30pm Monday to Friday, Plus two in four Saturdays (8.30am-4.00pm) worked with a day off in lieu in the week.
Our client is a fantastic award-winning Travel company based in Bognor Regis and due to expansion are now recruiting for a Travel Consultant to join their team.
The Role
The role will be handling travel and Coach Tour bookings giving five-star customer service to every customer and handling the customer journey from first point of contact to departure. Handling sales calls for Coach Tours , selling holidays, day excursions and cruises
Duties
- Being first point of contact from initial enquiry to departure
- Handle calls from both direct clients and travel agents
- Handle Coach Tour requests, selling holidays, day excursions and cruises
- Providing excellent customer service at all times and ensure you are adapting your approach depending on the customers and bookings you are dealing with
- Supporting with reporting
- Ensure the customer is supported through the journey
Experience and skills needed:
- Experience within the travel industry is essential for this role
- experience in selling cruising and Worldwide tailor-made holidays would be preferred.
- Experience going over and beyond to support customers with all manner of queries
- Excellent written and verbal communication
- Confident in using Microsoft applications
- Experience in taking day to day initiative as well as work with other members of the team
If you want to join a business and a role with exciting potential, apply now!
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