Reed Oxford are delighted to be partnering with a small award-winning publishing business in Oxford, for the recruitment of a Customer Service Administrator to join the team. They are excited to be currently expanding into new markets and so are seeking a Customer Service Administrator to support in building and maintaining client relationships.
Experience in brief includes:
- Responding to enquiries from clients via telephone and email
- Resolving Delivery Issues
- Processing Orders
- Updating companys systems with new book releases, product information and other content
- Supporting the financial team
This role is suited to someone that has previous administration experience and has a sharp eye for detail, alongside dedication to providing outstanding service. They will have excellent communication skills, both written and verbal, and will be reactive to business needs.
The salary for this role is up to £33,000 per annum subject to experience and they are looking to appoint immediately and so can move quickly for the right candidate!
If you are interested in the above, please do advise so that we can discuss this role in more detail!