The Role: Motor Fleet Technician
We have a fantastic opportunity to join our business as a Motor Fleet Technician within our London offices on a part time basis over three days per week (21 hours).
Responsibilities:
- To support the Brokers in maintaining positive client relationships
- To provide accurate and effective support to the Brokers and the team
- Liaise with Brokers/Insurers on a daily basis
- Check and process Insurer documentation/premiums for onward transmission to the broker
- Ensure accurate completion of Websure data fields
- Use appropriate IT systems to maintain accurate records, e.g. Websure
- Set Up and maintain Client Technical files in standard format and keep electronic filing up to date, including archiving as required
- General office duties, e.g. filing, producing standard covering letters etc.
- Explanation of the scope of cover and the terms and conditions of the policy to Clients as appropriate
- Maintain a high level of Client Service generally and foster / maintain good relationships.
- Show initiative to identify and solve problems, or to alert management
- To develop awareness of other Citynet Divisions and business classes
- To develop knowledge of current market practices and ethics, and to keep abreast with any changes and developments
- Contribute to Professional Development Plan (PDP) and identify training needs
- Undertake appropriate learning and Continuous Professional Development (CPD) as required for current/future job roles
- Maintain awareness of relevant external and internal regulatory developments, current market practice and initiatives to ensure opportunities and threats are acted upon.
Experience:
- Experience within the Insurance industry (Essential)
- Prior experience/knowledge of Motor Fleet insurance (Desirable)
- Excellent communication skills both verbal and written
- Excellent IT skills with the ability to grasp new systems quickly
- Organised and be a good team player
- Excellent organisational and time management skills
- A positive and professional attitude to customer service and the day-to-day business of the team
- Good communication skills.
- Excellent accuracy and attention to detail.
Further information:
- As well as a competitive salary we offer the following benefits -
- Competitive holiday allowance with the annual option to buy additional days
- Death in Service benefit of x4 salary
- Company pension scheme
- Very generous maternity and paternity leave packages
- A flexible benefits package which allows you to add additional benefits to your overall package
- Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
- Referral schemes
- Discounted rates on PIB products
- We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
- We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
- PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
- Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
- PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint.
We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB.
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
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