We are currently recruiting for an experienced Customer Service Administrator position with a leading Manufacturer within the Healthcare Industry.
The ideal candidate will have previous experience in a similar order processing role.
This is a permanent role that and comes with a range of attractive benefits, including 25 days holiday + BH, pension contribution matching, optional private medical cover, and parking.
As a Customer Service Administrator your main purpose will be to ensure accurate and timely processing of customer orders. Your attention to detail and ability to excel in a fast-paced environment will be key to your success in this role.
Key responsibilities and duties will include:
- Accurate data entry and timely processing of customer orders
- Confirmation of delivery notes to enable invoice generation.
- Handling customer inquiries and providing support on various queries.
- Assisting with the management of the goods returns process.
- Processing quotations via our CRM system
- Adhering to quality management system processes relevant to the role
To be considered, you will need to meet the following minimum requirements:
- Secondary level education in numeracy and literacy
- Advanced proficiency in Microsoft Outlook, Word, and Excel
- Strong business English and mathematical skills
Desired skills and experience include:
- Experience dealing with customers.
- Familiarity with using spreadsheets and data sets.
- Experience working with SAP.
In addition to the qualifications, our ideal candidate will have the following skills, abilities, and capabilities:
- A collaborative mindset and willingness to work as part of a team.
- Polite and tactful communication style
- Strong planning and organisational skills
- Ability to remain calm and work well under pressure.
- Strong numerical and analytical skills
If you are an enthusiastic and dedicated individual with a passion for providing outstanding customer service, we would love to hear from you. Apply now to join our client's dynamic team as a Customer Service Administrator.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.