Customer Service
Monday - Sunday 35 hours
£22,000
6 month contract
November start date
Remote
Do you have outstanding customer service skills? Have experience dealing with vulnerable customers? Want to work from the comfort of your own home?
I am recruiting on behalf of a leading financial services client who are looking to grow their fraud team!
What will you be doing?
- Supporting customers through fraud cases
- Liaising with 3rd parties to gain more information
- Reviewing documentation and updating the case accordingly
- Providing a professional and empathetic approach
- Completing administration on the system
What do you need to apply?
- Proven experience dealing with complex queries
- Excellent communication skills both written and verbal
- Experience within financial services would be desirable
Must be able to pass a credit and DBS check to apply!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age