Our client is an established organisation looking for a Sales Administrator to join their team based in Basingstoke.
The successful candidate will become part of a close-knit team, and the role of the Sales Administrator will be varied.
Duties will include:
- Engaging with customers via inbound phone and email contact.
- Responding to quote requests.
- Taking ownership of quotes and raising sales quotes.
- Managing orders; including order processing, planning dispatches and raising invoices.
- Providing prompt and comprehensive responses to customer queries relating to stock availability, delivery and complaints.
- Managing any issues that arise, ensuring they are investigated, and a solution is found, which is then communicated to the customer.
- Coordinating product returns in line with company procedure and arranging customer credit notes.
- Maintaining the customer databases.
- Managing purchase order data.
- Contacting and liaising with suppliers.
- Raising works orders.
- Running planned reports
- Managing the stock inventory and sales orders.
- Contributing to business report generation, producing documentation in line with internal guidelines.
- General administration support duties.
The candidate:
- Experience within a customer care/service team.
- An outgoing and dynamic individual.
- Great attention to detail.
- Accurate data entry skills.
- A proactive and engaging character, who can work as part of a team or alone.
This is a permanent, full time role and working hours are Monday to Friday, start and finish times may be flexible. There is also the option to work 1 day per week from home, but initial training will be fully office based for 3 months.
The role pays £26,000- £28,000pa and benefits include 25 days holiday plus stats (increasing with service) and free on site parking.
If you are a friendly, dynamic and confident individual with experience in a similar Sales Administrator or order processing role, this could be the position for you!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.