We are working with a Billingham based client who are looking to give an individual the opportunity to learn lots of valuable skills and gain a qualification as a Business Administration Apprentice.
Responsibilities:
- Ensuring learner bookings are confirmed within KPI's
- Completing calls to Managers
- Ensure system is up to date
- Answering/transferring internal and external calls
- Support team members in where needed
- Manage Apprentice Inbox, ensuring emails are responded to in a 2 hour timeframe
- Support the Apprentice team to achieve targets
- Work as part of a small team providing flexibility to support other team members in all areas of the business
Qualification you will receive:
- Level 3 Business Administrator Apprenticeship Standard which includes:
- Level 2 Functional Skills in maths and English (if required)
- End-Point Assessment (EPA)
Via a tutor and on-the-job training, you'll get the opportunity to learn:
- IT
- Record and document production
- Decision making
- Interpersonal skills
- Communication
- Quality
- Planning and organisation
- Project management
- Relevant regulation
- Policies
- External environment factors
- Training 2 days a month via Zoom & 2 days in the workplace
For more information please contact Emily Watson from our Middlesbrough Office.