Compliance Manager
5 days a week in office
Based in Manchester City
Overview:
We are seeking a highly motivated, skilled, and driven Compliance Manager to join our client's evolving Compliance Team. In this newly created role, you will be responsible for managing a variety of compliance-related issues, including assessing risks, identifying patterns, and conducting internal audits. The role also involves implementing compliance measures to ensure adherence to internal sales quality guidelines, identifying areas of non-compliance, and continuously improving internal processes.
Key Responsibilities:
- Analyse the full sales process to ensure compliance with regulatory authorities and internal quality guidelines.
- Assess sales calls and sales teams to ensure quality and compliance standards are met.
- Oversee the quality assessment of sales and service calls.
- Conduct compliance investigations and identify recurring themes and trends.
- Design, implement, and enhance compliance procedures aligned with business objectives.
- Monitor and implement compliance controls, including spot checks of websites, emails, letters, and documents.
- Perform internal audits of sales-related processes from a compliance perspective.
- Develop and deliver an education and engagement program through training and communication with senior management.
- Regularly report to senior management on compliance reviews and recommended actions.
Qualifications and Skills:
- Prior experience in a regulated environment is preferred.
- Strong planning and organisational skills with exceptional attention to detail.
- Excellent communication skills and the ability to provide constructive feedback.
- High level of integrity, accountability, and commitment to delivering results.
48211CH
INDMANS