Our client a leading West London College is looking to recruit Student Recruitment Coordinators to join the team.
This position serves as a crucial link between prospective students and the College ensuring a seamless transition from initial inquiry to successful enrolment. The Student Recruitment Coordinator is responsible for delivering a high-quality applicant experience, facilitating admissions, and nurturing student progression through the enrolment pipeline.
Duties and Responsibilities:
- Provide professional, fair, and efficient support to new and progressing students across campuses, offering Information and Guidance throughout the admissions and enrolment process.
- Efficiently cover incoming calls, managing initial contact calls, transferring inquiries appropriately, and converting inquiries into applications where applicable.
- Manage incoming communications via various channels (email, chat, messages), ensuring prompt and accurate responses to student queries.
- Evaluate applications consistently, making admissions decisions in line with institution criteria and English language requirements.
- Issue offers, short-list applicants for interviews, and collaborate with relevant stakeholders to support students through the admissions process to college attendance.
- Maintain accurate records of inquiries, admissions, and enrolments across internal and external databases/systems.
- Assess supporting documentation, conduct eligibility assessments, and advise applicants on procedural matters related to their application/enrolment.
- Provide support and advice to academic staff regarding qualifications and their equivalence with overseas qualifications.
- Support staff and students on admissions and enrolment practices and processes.
- Attend recruitment events and activities, representing the institution.
- Attend training sessions and meetings as required.
Person requirements:
- Experience working within enrolment or admissions team
- Experience working within another college or higher education institution
- Great team player
- Excellent communication skills
- Comply with Institution Policies and Procedures.
- Promote and implement the Collage's Safeguarding Policy.
- Participate in staff development and training schemes.
- Adhere to the Institution's Health and Safety policy.
- Undertake any other reasonable duties as required.
This role offers an opportunity to make a significant impact on student recruitment goals while ensuring an exceptional applicant experience.