£40K/yr to £45K/yr
London, England
Permanent, Variable

Contract and Quality Manager

Posted by Morgan Hunt Recruitment.

Morgan Hunt is proud to be partnering with a leading regulatory body seeking an experienced and proactive Contract and Quality Manager to oversee the management and delivery of the Test of Competence. This is an excellent opportunity for a driven professional to contribute to an organisation dedicated to maintaining the highest standards in healthcare regulation and ensuring public safety.

Job Title: Contract and Quality Manager
Salary: £40,000 - £45,000
Job Type: Permanent
Hours Per Week: Monday - Friday, 09:00 - 17:00
Working Arrangement: Hybrid (3 days onsite in Stratford, 2 days home-based)
Location: Stratford

Role Overview:

As the Contract and Quality Manager, you will play a critical role in managing contracts and relationships with third-party suppliers to ensure the effective delivery of the Test of Competence. Your expertise will ensure that the test meets the highest standards of quality and integrity, while overseeing supplier performance and managing processes for test content development and refresh cycles. Working closely with internal stakeholders and external partners, you will ensure that test delivery is aligned with the organisation's objectives and regulatory standards.

Key Responsibilities:

  • Manage the full contract lifecycle for testing services, including sourcing, negotiation, implementation, and ongoing management of suppliers.
  • Oversee supplier performance and ensure cost-effective, high-quality service delivery.
  • Collaborate with cross-functional teams to improve procurement processes and ensure compliance with the organisation's standards.
  • Support the Head of Testing Services in managing the Test of Competence, including the development and maintenance of test content and security measures.
  • Provide detailed reports and management information on testing services for internal and external stakeholders, including government bodies and healthcare regulators.
  • Build strong supplier relationships, ensuring effective communication and resolution of contract-related issues.
  • Lead risk management strategies to mitigate potential disruptions to service delivery.
  • Deputise for the Head of Testing Services when required, providing subject matter expertise to internal and external audiences.

Person Specification:

  • Significant contract management experience in a similar setting (Essential).
  • Experience managing data, including supplier performance against contracts, and preparing reports for senior management (Essential).
  • Strong communication and negotiation skills, with experience engaging with diverse internal and external stakeholders (Essential).
  • Ability to work independently, balancing competing priorities and driving results (Essential).
  • Experience in healthcare regulation and the education sector (Desirable).
  • Proficient in MS Office, particularly Excel, PowerPoint, and project management tools (Essential).
  • Collaborative team player with strong interpersonal skills and the ability to positively influence others (Essential).
  • Experience managing suppliers and promoting consistent corporate approaches to service delivery (Desirable).
  • Strong organisational skills, with the ability to manage multiple projects and stakeholders simultaneously.

Benefits:

  • 30 days annual leave plus eight paid bank holidays, with the option to buy or sell up to three days of annual leave.
  • Defined contribution pension scheme with an 8% employer contribution.
  • Access to salary sacrifice schemes for childcare vouchers and cycling equipment.
  • Perkbox employee benefits scheme with over 200 exclusive perks.
  • Enhanced maternity and paternity leave policies.
  • Subsidised on-site restaurant at head office.
  • Season ticket loan available (up to three months' gross salary).
  • 24-hour regulated employee assistance programme, offering confidential telephone counselling and support for personal and professional issues.

Apply now to take on a vital role as a Contract and Quality Manager, ensuring the quality and integrity of a critical healthcare competency assessment, and helping to support public safety and professional regulation.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

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