Employer Description:
Ruskin Mill Trust is an educational charity that operates in England, Scotland and Wales, offering exciting outdoor learning environments, utilising practical land and craft activities to support the development of work and life skills in young people with autism and other learning difficulties.
Ruskin Mill Trust's method of Practical Skills Therapeutic Education combines the insights from Rudolf Steiner's educational inspiration and understanding of human phasic development, and is inspired by the work of John Ruskin and William Morris. Working with hand, head, heart and place, through practical activities, performing arts, therapies, culture and social enterprise, Ruskin Mill Trust helps individuals to re-imagine their potential.
Main Responsibilities:
- To provide first line user support to staff as required using the management information systems, including dealing with operational problems such as password resets and account setup.
- Monitor and respond to issues raised in the centralised support system.
- To assist in developing and implementing new projects.
- To support the design, development and maintenance of the Trust's management information systems.
- To support for dealing with user problems on the data management systems, including training staff to create, amend and maintain reports as requested by Users and Managers.
- To support the Data, Quality and Systems Managers with regular and ad-hoc administrative tasks, such as quality assurance checks.
- To support the team promoting equality and diversity in the workplace and delivering services which are accessible and appropriate to the diverse needs of service users.
- To attend formal ICT related training through a designated training provider and successfully achieve the required ICT qualification.
Desirable Skills:
No desired skills and qualifications per se, though we are interested in any relevant side projects, passions or experiences that link to the role (and any portfolio work would be appreciated at interview) – we are mostly interested in attitude and commitment to the process.
Personal Qualities:
We are looking for someone who has the following personal qualities
- Strong Work Ethic
- Enthusiastic
- Good Communication Skills
- Self-Motivator
- Conscientious
- A Team Player
- Independent
- Good Interpersonal Skills
Desired Qualifications:
- 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
- GCSE Maths and English (or equivalents) at grades 3+ (D or above)
- Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.
For more information, please visit the UK ENIC website.
Working week: 37.5hrs per annum.
Benefits:
- Free Lunches during term-time
- 10% off a Ruskin Mill Shop located at the Gables Farm
- Cycle to Work Scheme
- Occupational Health
- Free Parking on Site
Future Prospects:
- 90% of QA Apprentices secure permanent employment after finishing their apprenticeship.
Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
Important Information:
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.
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