Our expanding and growing Broking client is looking to recruit another Account Handler into their SME Commercial team.
This is a busy environment where you'll be working as a Client Manager dealing with a wide range of business clients and looking after all of their Insurance requirements.
Accordingly this is a 360 degree role where you'll be looking after existing Clients but also taking New Business enquiries and supporting them throughout their Insurance lifecycle.
This is a role that can be performed on a hybrid basis, working at home and in the office, but also occasionally visiting Clients.
The main responsibilities of the Client Manager role include:
- Handling your own portfolio of business customers
- Responsible for all aspects of their account including:
- Renewal negotiations with insurers
- Changes in risk
- Claims notification (there is a separate claims handling team)
- Regular contact with your customers
- Using specialist insurance broking software and electronic trading facilities
Commercial classes of business to be handled as Client Manager include:
- Small to medium commercial combined risks
- Shops, offices and property owners
- Tradesman's liability
- Small fleet
- Goods vehicles
To be a successful Client Manager you will demonstrate:
- Excellent customer service skills
- Strong work ethic
- Calmness under pressure
- Comfortable using Microsoft office and e-trade platforms
- Commercial Insurance experience
Working hours are 9am to 5pm, Monday to Friday