We're currently recruiting a dedicated Event Planner to help ensure the smooth running of the operations in Restaurant Associates on a full time basis, contracted to 40 hours per week.
As a Event Planner, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Regular emails filled with the best discounts and savings available
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
Here's an idea of what your shift patterns will be: 5 out of 7 days
Could you bring your spark to Restaurant Associates? Here's what you need to know before applying:
Your key responsibilities will include:
- Conducting reactive sales activities including responding to telephone and e-mail enquiries for final details
- Be fully conversant with the details of the event and sales handover
- Adhering to the RA's pricing policies to maximise catering revenues and identify upselling opportunities
- Ensuring all details and requirements of confirmed bookings are handed over accurately to the operations team
- Proactive calls focusing on past bookers, lost and turned down enquiries and lapsed accounts
- Liaise with the client onsite teams to ensure a harmonised approach
- Opportunity to attend venue showcase events and FAM Trips
- Administer all event related correspondence ensuring deposits and final invoices are issued and paid according to company guidelines
- Updating final invoice revenue in Delphi post event
- Update 3rd party platforms along with the venue website with seasonal offers and packages
- To always be aware of sales activity/initiatives of our competitors and use this market intelligence, acting upon it to ensure RA Venues obtains its market share in this sector
- To maintain accurate, up-to-date reports and information
- To maintain the Delphi FDC booking system compliance benchmark
- To maintain relationships with local event partners and LVP
- Support innovative campaigns for the Sales and Marketing plan
- Always responding positively and efficiently to customers. Following up on post-event calls within a specific timeframe to optimise business
- To perform ad hoc tasks as directed
Our ideal Event Planner will:
- A talented and creative individual with the ability to follow instructions carefully and independently. Highly adaptive and flexible with good organisational skills and strong attention to detail. Excellent team player with self-management skills.
- Will be experienced in achieving KPI's and developing business strategy to achieve growth expectations
- You're organised with extreme attention to detail and the ability to manage your time effectively.
- You'll be entrepreneurial, target oriented and passionate about the Royal Armouries brands you'll be supporting
- A desire to work in a fast-paced sales environment with a passion to learn and understand the sales process.
- A strong work ethic, confident at handling objections, extremely self-motivated and target driven.
- Excellent written and verbal communication skills. You can explain hard concepts in clear, concise language.
- You'll possess commercial awareness, constantly seeking new opportunities to generate revenue.
- You're driven, intellectually curious and humble. You are always keen to keep learning and thrive working in a close-knit team.
- You're tech and data-savvy and are comfortable working with a variety of systems and analysing data.
- Minimum 2 years' experience in an event planning role within a Conference & Events environment would be advantageous
Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/0708/97817001/52671691/WJ
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!