We are recruiting for an experience Sales Administrator to work as part of a small team when you will receive extensive training working 8.30am - 5pm based in LE5 with Parking, as the Sales Administrator you will perform an array of functions that may include receiving and processing incoming orders, managing and organising customer information, purchasing stock from suppliers and invoicing customer, you might on occasion want to visit clients
Key Responsibilities:
- Processing customer orders via purchase orders, email and phone calls into Sage.
- Maintaining the back-order report.
- Communicating with customers providing regular updates regarding any delays to their open orders.
- Guarantee a high service level both in communication and support to the customer and constantly trying to reduce the delivery lead time.
- Maintaining customer database on Sage.
- Checking orders and invoice data accuracy.
- Updating customer pricelists.
- Liaising with other parts of the business when ordering products.
- Responding to customer enquiries including the tracking of parcels.
- Staying up-to-date with the company's new products and features.
- Answering incoming calls.
- Managing filing systems.
- Managing the sample room (sample cards & A4 samples).
- Providing administrative support to Sales Managers.
Ideal experience to be sucessful as Sales Administrator
- Proven work experience as Sales Administrator or Sales Support.
- Excellent organisational and multi-tasking skills
- Ability to prioritise workload.
- Strong communication skills, excellent written and verbal English
- Proficiency in Microsoft Office, including Excel, Sage and good typing speed.
- Ability to work independently and in teams.
- Accuracy and attention to detail, ability to work to deadlines.
- Problem solving skills.
The benefits when successful as the Sales Administrator are extensive including career development
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