EU Road Freight Operations Supervisor (Customs) - Manchester - Up to £45,000.
About the Company
Our Client is a long established Freight Forwarding provider in the UK who have constantly been growing over the last few years. The office is a relaxed but professional atmosphere and a great working environment. They offer career stability and career progression.
As the EU Road Freight Operations & Customs Supervisor you will oversee the daily activities of the customs operations, ensuring compliance with all relevant laws and regulations. This role includes managing an operations team in contact with customs brokers, ensuring timely and accurate processing of shipments, and collaborating with various internal and external stakeholders to optimize customs operations.
EU Road Freight Operations Supervisor (Customs) - The Rewards
- Salary up to £45,000 basic salary
- Bonus
- Hybrid working - 2 days WFH
- Training and career development
EU Road Freight Operations Supervisor (Customs) - Requirements
- To have sound knowledge of all aspects of European Road Freight
- To have sound knowledge of Customs entries via CDS
- Supervisory / Management experience within a similar environment
- Computer conversant in basic applications incl MS Office/Word & Excel
- Effective communication skills (verbal & written) with colleagues, clients & suppliers
- Excellent Commercial awareness and ability to troubleshoot and solve problems
- Experienced with customs clearance documentation and processes
- Ability to work under pressure
EU Road Freight Operations Supervisor (Customs) - Responsibilities
- To work with the customer to provide the best service available within the time constraints provided
- Develop team atmosphere focused on internal and external customer service and drive performance to ensure required levels of productivity and organizational objectives are met
- Monitor and maintain working knowledge of brokerage team activity, balance capacity, and workload while seeking improvement in the process and team efficiency
- Plan, implement, and supervise operations plan to ensure compliance with UK Customs regulations
- To be commercially aware of the cost of the service and ensure profit margins are met
- Liaise by telephone /email / with shipping lines /customers and other Departments and Suppliers
- To understand billing and costing procedures and answer invoice queries
- To operate within the company credit policy at all times
About Us
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