NOSCS Senior IT Officer (based at LMH)
£32,332 - £38,205 per annum (University Grade 6)
36.5 hours per week
As a member of the NOSCS IT Team, the Senior IT Officer will be expected to assist in the provision of excellent customer service and IT support, troubleshooting user problems and, where appropriate, installing, upgrading, and decommissioning computer-based technology.
They will play an important role in the delivery, continuous improvement, and support of high-quality IT services, and have responsibility for the maintenance, administration, and support of a number of core services, either directly or in coordination with other members of the wider team.
The Senior IT Officer role requires a high level of existing IT skills necessary to perform main duties, alongside the ability to communicate effectively and as appropriate, in a variety of ways, with a broad range of stakeholders, including colleagues, suppliers and vendors. They will ensure that support requests and IT incidents which are received through the NOSCS IT Service Desk are prioritised and actioned in accordance with agreed college IT service standards.
The Senior IT Officer will primarily be responsible for delivering 1st line support to all College users and guests, for all local and University provided services. The Senior IT Officer will report to the Service Desk Manager and will be based in Lady Margaret Hall.
We offer great benefits such as generous annual leave, a generous defined benefit pension scheme, free meals while on duty, discounted medical insurance, and access to the benefits of a University Card.
To be considered for this position please complete the application form available on our website.
Closing date for applications is midday on Monday 16th September 2024
Further details of the role and how to apply are included on our website.