Time Appointments are delighted to be recruiting on behalf of a leading business based in Colchester for an Order Progress Administrator to join their close-knit, busy team. This is a fantastic opportunity for a strong administrator to develop their skills and work within a friendly organisation who value their staff.
The successful candidate will be responsible for effectively supporting all functions of order processing and business administration
Key Duties & Responsibilities:
- Monitoring the progress of sales orders despatched from UK and European partners
- Liaising with suppliers, customers, and logistics companies to track shipments
- Monitoring of the team inboxes
- Taking telephone calls and helping deal with queries from clients
- Providing ad hoc support to the team
- Any other duties as appropriate
Skills & Experience Required:
- Proven order processing or sales administration experience preferred
- Excellent customer service and communication skills, written and verbal
- Strong accuracy and attention to detail
- Strong IT skills including the use of Microsoft software
- Ability to work under pressure
- A 'can do', proactive attitude
As well as a basic salary, the successful candidate will be offered a monthly and end of year performance bonus scheme (subject to eligibility).