Facilities Coordinator
- Location: East Central London
- Job Type: Full-time (7am-4pm and 9am-6pm rotated weekly)
- Salary: £28,000-£32,500
We are seeking a proactive and dedicated Facilities Coordinator to join our team. This role involves providing comprehensive facilities management services to ensure efficient operations and a comfortable environment for staff and visitors. You will support the Regional Senior Facilities Coordinator in managing relationships with stakeholders, service providers, and in implementing service improvements.
Day-to-day of the role:
- Assist in managing and coordinating a wide range of facilities services including cleaning, security, parking, and waste management.
- Support the monitoring and auditing of service providers to ensure compliance with quality management systems.
- Engage in regular facility inspections and coordinate necessary repairs and maintenance.
- Manage office equipment, stationery supplies, and coordinate meeting room setups.
- Ensure compliance with health and safety regulations and maintain emergency systems and procedures.
- Collaborate with service providers to explore opportunities for service improvement and innovation.
- Handle budgeting responsibilities alongside the Regional Senior Facilities Coordinator to ensure cost-effective operations.
- Conduct spot checks and detailed audits to ensure that service level agreements (SLAs) are being met.
- Supervise and audit the cleaning and maintenance services to ensure all areas meet the required standards.
- Manage and monitor the performance of vending and catering services, ensuring all teapoints are stocked and maintained.
- Oversee document management including mailroom operations and secure document shredding.
Required Skills & Qualifications:
- Minimum of 2 years' experience in a facilities management role, preferably within a corporate environment.
- Strong understanding of supplier and subcontractor management, including performance monitoring.
- Proficient in using PC software such as Word, Excel, and Outlook.
- Excellent communication skills, both verbal and written, and the ability to manage multiple tasks efficiently.
- Proven customer service skills and the ability to work flexibly and respond to emergencies as needed.
- Knowledge of health and safety standards and legislation relevant to facilities management.
- Demonstrated ability to supervise, manage, and motivate contractors and suppliers.
- Diplomatic and customer-focused approach with the ability to manage expectations and deliver against agreed targets.
- Experience in budget management and cost control.
- Ability to perform under pressure and handle emergency situations effectively.
Benefits:
- Competitive salary package.
- Opportunities for professional development and training.
- Dynamic and supportive work environment.
- Comprehensive health and wellness programs.
- 25 days + Bank Holidays (1 initial
- Employee Assistance Program
- 4 x Annual Salary for Employee Life Assurance
- 4 x Team away days/meals per year
To apply for the Facilities Coordinator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.