LV Logistics – currently have an opportunity for a Traffic Co-Ordinator – Pallet Network to join our dynamic team based in Middlesbrough. You will join us on a full time, permanent basis and in return will receive a competitive salary.
LV Logistics are a market leader in the shipping and transport industry, with 11 UK offices and many others in strategic locations across the globe.
About the role:
As our Traffic Co-Ordinator, you will assist in the management and smooth running of the network, dealing with the daily issues concerning customers, drivers and depots with a specific emphasis on customer needs and expectations.
This role would suit someone with traffic office experience and strong customer service skills, who may be looking to make a career within logistics.
Key responsibilities of our Traffic Co-Ordinator:
- Planning, co-ordinating and prioritising incoming orders for collection and delivery to ensure specified timings are met.
- Liaising between drivers, fellow network members, and external customers.
- Effectively dealing with any vehicle/driver scheduling issues.
- Dispatching of Night Trunks.
- Plan available resource for collections and deliveries to maintain customer service expectations.
- Fully brief drivers regarding duties; including collection points, delivery points, pallet quantities, weights and any special instructions.
- Liaising, briefing and debriefing warehouse and administration teams.
- Providing daily operational KPI's.
- Ensuring customer's delivery needs are met.
- Effectively resolving any customer complaints / service failures.
What we are looking for in our Traffic Co-Ordinator:
- Good local geographical knowledge.
- Decision making ability.
- Ability to balance conflicting priorities.
- Ability to work in a pressurised environment.
- IT literate.
- Excellent organisational and planning skills,
- Be articulate and have meticulous attention to detail.
- Influencing and negotiating skills.
- Strong written and oral communication skills.
- Excellent customer service skills.
- Possess a strong team working ethic.
- Have the tenacity to succeed and the ability to grow in the role.
Why Join Us?
Competitive Salary & Benefits Package: We offer an attractive salary and benefits package, including:
- Performance bonuses
- 25 days annual leave + Bank holidays + your birthday off if it falls on a working day!
- Bike2Work Scheme
- Electric Car Salary Sacrifice Scheme
- Healthcare Plan
- Wellbeing Package including discounted gym memberships, mental health support, GP anytime service.
- Occupational Sick pay
You will be a member of a small team and report directly to the UPN Manager.
Please note, only successful candidates will be contacted.
If you feel you have the skills and experience to become our Traffic Co-Ordinator,thenplease click ‘apply' today – we'd love to hear from you!