£28K/yr to £29K/yr
Birmingham, England
Permanent, Variable

Graduate Support Analyst Birmingham

Posted by Aspire.

Graduate Support Analyst (Birmingham) Education: 2:1 BSc in a STEM Subject & A-Level (B and above in Math)Salary: £29,000 Starting

The Role:

This position uniquely blends technical problem-solving with client engagement, joining a flexible and innovative software solutions team leading the way in the Fin-tech industry.

We are looking for a dedicated individual who excels in team collaboration with diverse, motivated colleagues. You will be working daily with like-minded individuals, all striving towards the same goal.

Successful applicants will have:

  • A 2:1 or above in an analytical Bachelor's degree.
  • Excellent A-levels.
  • Exceptional problem-solving skills.
  • Logical, organized, and practical approach.
  • Confidence and eagerness to take on responsibility and learn new skills quickly.
  • Ability to work well in a team and collaborate seamlessly.
  • Proficiency in computer applications (e.g., Word, Outlook, Excel) and ability to grasp new concepts.
  • Customer focus and ability to build professional relationships.
  • Strong communication skills.
  • Interest in technology and a desire for a career in the software industry.

Career Development:

As a Support Analyst, you will have structured targets, regular feedback, and an annual performance review. Your career path will be clearly defined, recognizing your personal development and contributions.

As a you grow to a Senior/Lead Support Analyst, your responsibilities will further include:

  • Planning and delivering high-quality projects, managing teams and resources.
  • Coaching and providing constructive feedback to junior colleagues.
  • Collaborating with senior customer contacts to strengthen their relationship with the business.

You will receive early responsibility for line management, mentoring new joiners, designing and delivering training programs, and coaching others to develop their skills and responsibilities.

We Are Aspire Ltd are a Disability Confident Commited employer