Motor Claims Handler
Full time / Permanent
Monday-Friday 35 hours p/w (hybrid working)
Up to £30,000 DOE
MPJ Recruitment are proud to be working with a UK leading business based in the Hampshire area.
We are currently looking to expand our Motor Division and we have roles for candidates with a varied level of motor claims experience. You'll be a fantastic communicator, negotiator, and have a passion for building customer relationships and above all being the main point of contact.
The successful candidate should have some prior experience of dealing with the following:
- Third party damage claims
- Customer own damage claims
- Credit hire/fraud
- Personal Injury claims
Motor Claims Handler Responsibilities:
- Proactively record, process and settle claims in accordance with our principles and procedures, and to maintain files within our service standards
- Ensure that all files are reserved accurately and promptly within our reserving philosophy
- Be personally responsible for ensuring the reserves fully reflect the level of damages on each file
- Process payments as required in accordance with your authorities
- Identify and champion potential fraudulent claims and action as per guidelines
- Ensure liability is agreed within existing case law and accident circumstances
- Effectively negotiate with customers, suppliers and all relevant third-party representatives
- Adhere to and consider all regulatory requirements at all times, including TCF, DPA, AML and Anti Bribery principles, and ensure all direct reports are compliant
- Comply with health and safety policies at all times
Motor Claims Handler Benefits:
- Enhanced contributory pension
- Free parking
- 32 days holiday
- Hybrid working
- Performance related bonus
- Flexible benefits
- Enhanced family leave
- Electric car scheme
- Voluntary benefits schemes
- Share purchase scheme with interest free loans
Please click APPLY if you are interested, we will be in touch immediately!