Are you ready to step into a role where your leadership and expertise will make a real difference? Southwark Council is seeking a dynamic Senior Repairs and Contracts Manager to join our Homeownership Services team. If you have a passion for building and nurturing high-performing teams, and a knack for driving excellence, we want to hear from you.
In this exciting new role, you'll be at the helm of a small but dedicated team of repairs and contracts officers, working closely with the Homeownership Manager to elevate our service delivery to new heights. Your experience in people management, paired with your solid understanding of repairs, maintenance, PPM, investment, and contract management, will be key in guiding your team through change and ensuring their success.
Based in the vibrant heart of London at Tooley Street, SE1, you'll play a crucial role within Exchequer Services, providing a high-quality, customer-focused service to our residents. Your efforts will not only enhance the experience for our customers but also safeguard the financial health of the Council by managing budgets effectively and ensuring value for money.
Your mission:
- Lead with precision: To manage and support the repairs and contracts officers, ensuring good governance, utilising your exceptional organisational and time management skills to prioritise tasks and allocate resources effectively.
- Communicate with clarity: Clearly articulate requirements, providing timely status updates, and address any challenges with confidence to achieve set targets and to ensure service provision is properly controlled and monitored.
- Inspire your team: Leverage strong leadership abilities to inspire and motivate your team, fostering a collaborative environment where everyone performs at their best.
- Design for success: Support the homeownership manager to achieve continuous improvement by reviewing the policies, procedures, and processes.
- Multi-tasking maestro: Take ownership of managing your own portfolio and individual targets whilst supporting the team with Home Ownership projects.
How will you make an impact?
We are searching for a passionate and experienced person who thrives in dynamic environments and is committed to delivering excellence and will bring a blend of the following:
- Inclusive Mindset: You're committed to fostering equal opportunities and anti-discriminatory practices, both within the workplace and to our diverse community.
- Leadership and Expertise: You bring proven experience in staff management and a comprehensive understanding of contract management within a repairs and maintenance environment. You're well-versed in PPM, database/systems management, and enhancing online access to services.
- Informed Decision-Making: Ability to analyse information from customers and systems empowers you to make thoughtful, informed decisions that benefit both our team and our customers.
- Prioritisation and Focus: You excel at prioritising tasks, meeting deadlines, and managing conflicting priorities, ensuring that you deliver on your commitments.
- Target-Driven: Working to set standards and targets motivates you to achieve outstanding results, consistently raising the bar.
- Clear Communicator: Your excellent communication skills enable you to convey project requirements, provide updates, and address issues clearly and effectively.
- Time Management: With your strong time management skills, you balance multiple responsibilities with ease, ensuring no detail is overlooked.
- Proactive and Customer-Focused: You thrive when working on your own initiative, remaining self-motivated and committed to delivering exceptional service to our customers. Your focus on continuous improvement drives positive change.
- Travel: This role offers requires the flexibility of travelling across various site across the Borough.
About Southwark Council
Southwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark's residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market along with many social enterprises and we have a young, diverse, and growing population.
At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities.?Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals, and attend our universities.
Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark's communities and the council's staff to tackle racism, injustice and inequality) underpins all that we do.
Benefits and more information:
- https://jobs.southwark.gov.uk/why-us/
- Recruitment timetable
- Application Closing Date: 11:59 PM on 14th of September 2024
- Interview Dates: W/C 23rd of September 2024
We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian, and ethnic minority communities to increase representation at senior management level in the Council.
Guaranteed Interview Scheme
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care, or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition.