Overview
We are seeking a dedicated and detail-oriented Parts Advisor to join our clients team in South East London. The ideal candidate will play a crucial role in ensuring that our customers receive the right parts and accessories for their needs.
This position requires excellent communication skills, strong organisational abilities, and a commitment to providing exceptional customer service. As a Parts Advisor, you will be responsible for maintaining accurate inventory records and assisting customers with their enquiries.
Responsibilities
- Assist customers in identifying and sourcing the correct parts for their vehicles or equipment.
- Maintain an organised inventory of parts and accessories, ensuring all items are accurately logged.
- Communicate effectively with customers over the phone and in person, providing clear information regarding parts availability and specifications.
- Utilise Excel to manage inventory data and generate reports as needed.
- Ensure that all customer interactions reflect professionalism and excellent phone etiquette.
- Collaborate with other team members to streamline processes and improve service delivery.
- Stay informed about new products and industry trends to better assist customers.
Experience
- Previous experience in a similar role is required.- Strong organisational skills with the ability to maintain accurate records.
- Kerridge (CDK) experience
- Proficiency in Excel is advantageous for managing inventory data.- A passion for customer service and a willingness to learn about automotive parts and accessories.
Job Type: Full-time
Pay: £30,000.00 Basic per year £34,000.00 - £35,000.00 OTE Per Year
Additional pay:
- Bonus scheme
- £1,000.00 attendence Bonus
Benefits:
- Company pension
- Life insurance
- Referral programme
Schedule:
- Monday to Friday 8.00 - 17.30pm
Experience:
- Parts Advisor: 1 year (required)
Work Location: In person
Whether you have New or Used, prestige, volume or premium please get in touch I have many positions across the UK!!
Smart Step Recruitment is a specialist Automotive / Motor Trade recruitment agency. We deal with all aspects of the motor trade so if you have experience then we will be keen to have a chat; everything from Car Dealerships, HGV companies, Fleet companies, manufacturers & independent sites.
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